Your customers read WhatsApp.
Your store should be there.
Messages on WhatsApp get read. We set up the official WhatsApp Business API for your store and switch on the messages that matter: cart recovery, cash-on-delivery confirmation, order and shipping updates, back-in-stock alerts and broadcasts. All on our own messaging infrastructure, with a person ready to take over any conversation.
STARTS FROM
$279
ONE-TIME SETUP
For eligible projects. Turnaround depends on scope, catalog complexity and the quality of the data and access we receive.
- API
- Official WhatsApp Business Platform, verified sender
- INFRASTRUCTURE
- Runs on Scenox messaging infrastructure
- COSTS
- Meta conversation fees passed through at cost
- HANDOFF
- Any chat can be taken over by your team
Day one to live.
Hour by hour.
For eligible projects. Turnaround depends on scope, catalog complexity and the quality of the data and access we receive.
- HOUR00
Your business number and Meta account linked.
- HOUR12
Message templates written and submitted.
- HOUR24
Store events connected and tested end to end.
- HOURLIVE48
Cart recovery, COD and order updates live.
The right message at the right moment.
AI does the volume. A person reviews anything uncertain before it reaches your store or your customers. Figures shown are illustrative.
- Cart recovery · 30 min after exitLIVE
- COD order confirmation · Confirm / CancelLIVE
- COD → prepaid nudgeLIVE
- Shipped · out for delivery · deliveredLIVE
- Review request after deliveryTESTING
- Back-in-stock alertQUEUED
Every setup includes.
- WhatsApp Business API account and sender verification
- Message templates written and submitted for approval
- Abandoned cart and checkout recovery
- COD order confirmation and COD-to-prepaid nudges
- Order, shipping and delivery updates
- Opt-in collection on your store, plus broadcast setup
- 01
Fewer fake COD orders.
Cash-on-delivery orders are confirmed on WhatsApp before dispatch, so unconfirmed orders can be held instead of shipped and returned.
- 02
Our infrastructure, your number.
Messages go out from your verified business number on our messaging stack. No third-party chat tool subscription to manage.
- 03
Automation that knows when to stop.
Replies that need a person, like complaints, sizing questions or order problems, are routed to your team instead of answered by a bot.
Launch once.
Then let us run it.
After setup, one monthly plan keeps the catalog, channels and retention running. Prices in USD, per month.
Catalog Ops
Stores adding and changing products every month
$199/ MONTH- Up to 300 new or updated SKUs a month
- Supplier price & stock file processing
- Weekly catalog health scan, issues fixed
- Feed sync to Google & Meta
- Monthly change report
Retention
Stores that want repeat buyers and fewer lost carts
$449/ MONTH- Email + WhatsApp flows running and tuned
- AI customer support, answers kept up to date
- 4 campaigns a month, written and sent
- Abandoned cart & checkout recovery
- Recovered-revenue reporting
- Sending on our infrastructure
- BEST VALUE
Growth Stack
One team for the catalog, channels and retention
$899/ MONTH- Everything in Catalog Ops and Retention
- Marketplace listings kept in sync
- AI imagery for new products
- 8 campaigns a month
- Priority turnaround, one point of contact
Monthly, cancel with 30 days' notice. WhatsApp conversation fees charged by Meta are passed through at cost.
WhatsApp questions.
Something not covered here? Tell us about your catalog and we'll answer directly.
Yes. We use the official WhatsApp Business Platform from Meta, with a verified sender. That's what keeps your number safe from bans that come with unofficial tools.
Meta charges per conversation, and the rate depends on the country and message type. Those fees are passed through at cost, with no markup, and shown in your reporting.
Usually, yes. A number already on the regular WhatsApp Business app can be moved to the API. We'll walk you through it, and we'll tell you if a new number is the better option.
No. Messages only go to customers who opted in, marketing broadcasts are capped, and recovery messages stop as soon as an order is placed.
COD confirmation is most useful in India, but cart recovery, order updates and broadcasts work in the UK, Australia and the US too, wherever your customers use WhatsApp.
MEET CUSTOMERS
WHERE THEY ALREADY ARE.
Cart recovery, COD confirmation, order updates and broadcasts on WhatsApp.
Shopify • WooCommerce • Custom Websites